To troubleshoot the blower motor, pull off the whole rear cover assembly, including the bottom one, because that’s where the blower motor is. Its located right behind the panel.
It may take you a bit of time to find the relay for the heater control because there are so many relays inside the panel. Unfortunately, the relay you are looking for (r20) is inaccessible. It is in the back row, which is hard to reach. The easiest and possibly the best thing to do is to remove the down cover to access the motor and then check if there is power at the motor.
If there is power at the motor, you can be sure that the relay is perfectly okay. However, if there’s no power at the motor, then you’ll have to pull out all the plates and the ECM to get to the r20 relay. This route is pretty difficult, but you have to get it done either way.
Pull off the motor cover, and start checking the motor right away. There is a little harness on top of the cover that feeds the motor. Pull it off as well and take a look at the pins. Then use a voltmeter test to see if there is power coming in. Remember to leave your ignition on and put your fan on high as you do the testing.
Check both circuits as well as both terminals. Don’t push the probes inside the connector when testing, as they would actually expand the connector, and then it’s going to create more issues in there.
To tell if the motor is faulty, it may give you battery voltage, but it’s not turning as it should. If you find that the motor is faulty, then that’s great news because it means the relay is working, and therefore you won’t have to go chasing after the hard-to-reach relay.
You can do a quick check on the monitor to be sure. Turn on the fan, put the fan speed to the maximum, then turn it off, and you should hear the clicking sound telling you that the relay is working.
To confirm even further that the motor is not functioning properly, you can provide power directly to the motor and ground the terminals, then test to see if there is power.
If the motor is still showing that it’s faulty, there is a pretty high chance that it’s totally burnt out or is simply open.